Lead Cloud Engineer, Observability Platform

CVS Health; Washington (District of Columbia); Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer for the Observability Platform to architect and scale high-throughput telemetry pipelines (logs, metrics, traces) across multiple clouds and data centers. You will mentor teams, implement secure pipelines, and drive platform reliability with SRE collaboration.

You will design services in Go, Python, and Java, promote OpenTelemetry adoption, and deliver self-service observability capabilities for internal engineers while

Qualifications

• 7+ years of experience in Software Engineering
• 5+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management
• 5+ years building production-grade backend services in Go and/or Java
• 5+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns
• 5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD)
• 5+ years working with public cloud platforms (AWS, GCP, or Azure)
• 3+ years designing and scaling distributed, high-volume data pipelines
• 3+ years of experience with Helmcharts, Kustomize etc.
• 3+ years working with Grafana OSS or comparable observability backends (Grafana, Loki, Tempo, Mimir)
• 3+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation
• 3+ years with relational databases (PostgreSQL, MySQL)

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot)
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns
• Produce and maintain high-quality technical documentation, standards, and best practices
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership

Skills

Go

Python

Java

OpenTelemetry

Cloud platforms

Kubernetes

Education

Bachelor's degree

Tools

Docker

Argo CD

Helmcharts

Kustomize

Grafana

PostgreSQL

MySQL

Job description

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer for the Observability Platform to architect and scale high-throughput telemetry pipelines (logs, metrics, traces) across multiple clouds and data centers. You will mentor teams, implement secure pipelines, and drive platform reliability with SRE collaboration.

You will design services in Go, Python, and Java, promote OpenTelemetry adoption, and deliver self-service observability capabilities for internal engineers while