Lead Cloud Observability Engineer

CVS Health; Connecticut; Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform, building and scaling data pipelines for logs, metrics, and traces across multi-cloud and datacenters. You will design secure, high-performance telemetry, collaborate with SRE and application teams, and mentor engineers while delivering reliable, self-service observability capabilities.

This role requires deep distributed-systems knowledge, strong Go/Java skills, and experience with

Qualifications

• 7+ years of experience in Software Engineering.
• 5+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management.
• 5+ years building production-grade backend services in Go and/or Java.
• 5+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns.
• 5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD).
• 5+ years working with public cloud platforms (AWS, GCP, or Azure).
• 3+ years designing and scaling distributed, high-volume data pipelines.
• 3+ years of experience with Helmcharts, Kustomize etc.
• 3+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir).
• 3+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation.
• 3+ years with relational databases (PostgreSQL, MySQL).
• Bachelor's degree required or equivalent work experience.

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy.
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency.
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams.
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices.
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews.
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation.
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns.
• Produce and maintain high-quality technical documentation, standards, and best practices.
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements.
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership

Skills

Go

Java

OpenTelemetry

Kubernetes

Docker

AWS

GCP

Azure

CI/CD

Observability

Education

Bachelor's degree

Tools

Terraform

CloudFormation

Grafana

Tempo

Mimir

Helm

Kustomize

Envoy

Istio

Job description

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform, building and scaling data pipelines for logs, metrics, and traces across multi-cloud and datacenters. You will design secure, high-performance telemetry, collaborate with SRE and application teams, and mentor engineers while delivering reliable, self-service observability capabilities.

This role requires deep distributed-systems knowledge, strong Go/Java skills, and experience with