Senior Cloud Observability Architect

CVS Health; Nebraska; Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform, architecting and scaling data pipelines for billions of logs, metrics, and traces across multiple clouds and datacenters.

You will lead design and implementation of Go/Java services, drive OpenTelemetry adoption, and collaborate with SRE and platform teams to establish reliability standards, incident response, and cost-efficient telemetry at enterprise scale.

Qualifications

• 7+ years of experience in software engineering.

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy.
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency.
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams.
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices.
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews.
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation.
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns.
• Produce and maintain high-quality technical documentation, standards, and best practices.
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements.
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership

Skills

Software Engineering

Observability practices

Backend services in Go/Java

OpenTelemetry implementation

Cloud-native architectures

Public cloud experience

Distributed systems

Incident response

Collaboration across teams

Mentorship

Education

Bachelor's degree

Tools

Go

Java

Docker

Kubernetes

Argo CD

Helmcharts

Kustomize

Terraform

CloudFormation

PostgreSQL

MySQL

Grafana OSS

OpenTelemetry OTLP

Job description

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform, architecting and scaling data pipelines for billions of logs, metrics, and traces across multiple clouds and datacenters.

You will lead design and implementation of Go/Java services, drive OpenTelemetry adoption, and collaborate with SRE and platform teams to establish reliability standards, incident response, and cost-efficient telemetry at enterprise scale.