Senior Cloud Engineer, Observability Platform

CVS Health; Arizona; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Benefits package

Job summary

CVS Health is building a world-class Observability Platform. The Lead Cloud Engineer will architect and scale data pipelines handling billions of logs, metrics, and traces across multiple public clouds and datacenters.

You will leverage OpenTelemetry, open standards, and in-house software to extend the platform, mentor teammates, and collaborate with SRE, Platform, and Cloud teams to raise reliability. This role rewards deep distributed systems expertise, strong technical communication, and a

Qualifications

• 7+ years of experience in Software Engineering.
• 5+ years with observability practices (SLIs/SLOs/SLAs, alerting, incidents).
• 5+ years building production-grade backend services in Go and/or Java.
• 5+ years implementing and operating OpenTelemetry.
• 5+ years with cloud-native platforms (Docker, Kubernetes, Argo CD).
• 5+ years with public cloud platforms (AWS, GCP, Azure).
• 3+ years designing and scaling distributed, high-volume data pipelines.
• 3+ years with Helm/Kustomize.
• 3+ years with Grafana OSS or comparable observability backends.
• 3+ years with IaC tools such as Terraform or CloudFormation.
• 3+ years with PostgreSQL or MySQL

Responsibilities

• Design, build, and operate core observability platform services.
• Lead enterprise-wide adoption of OpenTelemetry.
• Architect and scale high-throughput telemetry pipelines (logs, metrics, traces).
• Develop self-service observability capabilities for onboarding and troubleshooting.
• Implement end-to-end monitoring with SLOs, health checks, and alerting.
• Collaborate with SRE, Platform, and Cloud teams on reliability standards.
• Participate in on-call rotations and incident reviews.
• Automate workflows via tooling, CI/CD, and platform automation.
• Ensure secure telemetry pipelines through mTLS and secrets management.
• Produce and maintain high-quality technical documentation and standards.
• Engage with internal teams to gather requirements and influence roadmap.
• Provide technical leadership through reviews and mentorship.

Skills

Software Engineering

Observability

Go Backend

OpenTelemetry

Cloud-native

Public Cloud

Distributed Systems

Kubernetes

Terraform

PostgreSQL/MySQL

CI/CD

Education

Bachelor's degree

Tools

Docker

Kubernetes

Argo CD

Helm

Grafana

OpenTelemetry Collector

Job description

CVS Health is building a world-class Observability Platform. The Lead Cloud Engineer will architect and scale data pipelines handling billions of logs, metrics, and traces across multiple public clouds and datacenters.

You will leverage OpenTelemetry, open standards, and in-house software to extend the platform, mentor teammates, and collaborate with SRE, Platform, and Cloud teams to raise reliability. This role rewards deep distributed systems expertise, strong technical communication, and a