Senior Cloud & Infra Support Engineer (Remote)

Syms Strategic Group, LLC; Savannah (GA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer for remote support of Veterans Affairs systems.

The role emphasizes high-level operational support for cloud-based applications, automation scripting, and maintaining large-scale production environments with strong security/compliance requirements. Proficiency in AWS/Azure, Linux/Windows, and IaC is essential.

Qualifications

• Experience with AWS and/or Azure Cloud (S3, Step Functions, Batch, CloudWatch).
• Proven track record managing large-scale production systems.
• Proficiency in Linux/Unix and Windows.
• System administration skills including user management, permissions, and monitoring.
• Scripting in Python, Bash, or PowerShell for automation.
• Experience with automation tools like Ansible, Puppet, Chef, SaltStack.
• Knowledge of IaC tools such as CloudFormation.
• Experience with monitoring tools (Dynatrace, ScienceLogic, CloudWatch).
• Understanding of network protocols, VPNs, firewalls; basic networking concepts.
• Experience with CI/CD pipelines and Git/GitHub Actions/CodeBuild/CodeDeploy.

Responsibilities

• Provide high-level operational support for complex cloud-based applications.
• Develop solutions to routine technical problems of limited scope.
• Document problems in logging and discrepancy tools.
• Collaborate with customers and cross-functional teams to resolve issues.
• Maintain system assets and ensure VA security policy compliance.
• Support on-call rotations for production systems.

Skills

AWS/Azure cloud

Linux/Unix

Windows

Scripting

Automation tools

IaC

Monitoring tools

Networking basics

CI/CD

Git version control

Education

Bachelor's degree

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudFormation

Dynatrace

ScienceLogic

AWS RDS SQL Server

Oracle RDBMS/RDS

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer for remote support of Veterans Affairs systems.

The role emphasizes high-level operational support for cloud-based applications, automation scripting, and maintaining large-scale production environments with strong security/compliance requirements. Proficiency in AWS/Azure, Linux/Windows, and IaC is essential.