Senior Cloud & Infra Support Engineer (Remote)

Syms Strategic Group, LLC; San Antonio (TX); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide high-level operational support for complex application cloud systems, primarily in a remote setting. You will work with AWS/Azure, Linux/Windows, scripting, and IaC tools, while ensuring VA security compliance and on-call readiness.

This full-time role requires 8+ years in production systems and U.S. citizenship; a Public Trust (MBI) clearance is required.

Qualifications

• 8+ years of experience in systems engineering or related field, production environments.
• 3+ years of experience with SQL queries and monitoring.

Responsibilities

• Provide high-level day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems in logging and discrepancy reporting tools.
• Work directly with customers in day-to-day activities.
• Maintain inventory of system assets and ensure VA security compliance.

Skills

AWS/Azure Cloud

Linux/Unix

Windows OS

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

CloudFormation

CloudWatch

DynaTrace

Science Logic

Network protocols/VPN

Git

GitHub Actions

CodeBuild

CodeDeploy

RDS SQL Server

Oracle RDS

CI/CD pipelines

Documentation

On-call

Cross-functional teamwork

Education

Bachelor's degree in Computer Science, IT, Systems Engineering

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudFormation

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide high-level operational support for complex application cloud systems, primarily in a remote setting. You will work with AWS/Azure, Linux/Windows, scripting, and IaC tools, while ensuring VA security compliance and on-call readiness.

This full-time role requires 8+ years in production systems and U.S. citizenship; a Public Trust (MBI) clearance is required.