Senior Cloud & Infra Support Engineer (Remote)

Syms Strategic Group, LLC; Ann Arbor (MI); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group is seeking a Senior Application/Infrastructure Support Engineer for remote work on a Veterans Affairs project. The role requires extensive cloud, Linux/Windows, scripting, and automation experience in production environments. This position is a full-time W-2 with a Public Trust (MBI) clearance and U.S.

citizenship is required. You will support complex cloud systems, implement continuous improvements, and collaborate with cross-functional teams to resolve outages and optimize

Qualifications

• 8+ years of experience in systems engineering or a related field, particularly in production environments.
• 3+ years of experience with SQL query and monitoring.
• U.S. Citizenship or eligibility for government security clearance is required.
• Experience with AWS and/or Azure Cloud services and cloud-native architectures.

Responsibilities

• Provide high-level operational support for complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems accurately in logging and discrepancy reporting tools.
• Communicate status of issues to users and senior management.
• Maintain computing infrastructure and perform routine maintenance/installation tasks.
• Contribute to continuous improvement of IT systems and procedures.

Skills

AWS Cloud

Azure Cloud

Linux/Windows

Scripting (Python/Bash/PowerShell)

Automation Tools

IaC (CloudFormation)

CI/CD pipelines

Education

Bachelor's degree in related field

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

Job description

Syms Strategic Group is seeking a Senior Application/Infrastructure Support Engineer for remote work on a Veterans Affairs project. The role requires extensive cloud, Linux/Windows, scripting, and automation experience in production environments. This position is a full-time W-2 with a Public Trust (MBI) clearance and U.S.

citizenship is required. You will support complex cloud systems, implement continuous improvements, and collaborate with cross-functional teams to resolve outages and optimize