Senior Cloud & Infrastructure Support Engineer (Remote)

Syms Strategic Group, LLC; Marietta (GA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide high-level operational support for complex cloud systems. The role emphasizes Windows/Linux administration, scripting, automation, and maintaining secure, compliant production environments.

The candidate will collaborate with development, operations, and security teams to ensure system reliability and performance for VA-related services, with a 100% US-based remote setup and Public Trust (MBI)

Qualifications

• Eight plus years in systems engineering or related field, production environments.
• Experience with AWS and/or Azure cloud environments and cloud-native technologies.
• Proficient in Linux/Unix and Windows OS; strong scripting for automation.

Responsibilities

• Provide high-level operational support for complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems and resolutions for logging and discrepancy tools.
• Work with customers on day-to-day activities and escalations as needed.
• Maintain system assets inventory and perform routine maintenance/installation.
• Ensure compliance with VA standards and security policies and participate in continuous improvement.

Skills

AWS/Azure Cloud

Linux/Windows admin

Scripting: Python/Bash/PowerShell

Automation tools: Ansible/Puppet/Chef

IaC: CloudFormation

Monitoring: CloudWatch

CI/CD: GitHub Actions

Networking & security basics

Education

Bachelor's degree in Computer Science/IT/Systems Eng

Tools

Git

DynaTrace

Science Logic

AWS CodeBuild

CodeDeploy

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide high-level operational support for complex cloud systems. The role emphasizes Windows/Linux administration, scripting, automation, and maintaining secure, compliant production environments.

The candidate will collaborate with development, operations, and security teams to ensure system reliability and performance for VA-related services, with a 100% US-based remote setup and Public Trust (MBI)