Remote Senior Cloud & Infra Support Engineer

symsstrategicgroup; Annapolis (MD); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer for a fully remote role serving the Veterans Affairs department. The position requires strong cloud and systems engineering experience in production environments and U.S.

citizenship for security clearance eligibility. The candidate will manage cloud infrastructure (AWS/Azure), automate with scripting and IaC, and ensure continuous operations with robust monitoring and incident response.

Qualifications

• 8+ years of experience in systems engineering in production environments.
• 3+ years of experience with SQL queries and monitoring.
• Bachelor's degree in CS, IT, Systems Engineering, or related field.
• U.S. Citizenship required; must be able to obtain security clearance.

Responsibilities

• Provide high-level operational support for complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems in logging and discrepancy reporting tools.
• Work directly with customers on day-to-day activities and issue escalation.
• Maintain computing infrastructure and inventory; comply with VA security policies.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows OS

Python scripting

Bash scripting

PowerShell scripting

CI/CD pipelines

Git & GitHub Actions

Monitoring tools

Security best practices

Education

Bachelor's degree in Computer Science or related field

Tools

Ansible

Puppet

Chef

SaltStack

CloudFormation

Docker

Kubernetes

GitHub Actions

AWS CodeBuild/CodeDeploy

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer for a fully remote role serving the Veterans Affairs department. The position requires strong cloud and systems engineering experience in production environments and U.S.

citizenship for security clearance eligibility. The candidate will manage cloud infrastructure (AWS/Azure), automate with scripting and IaC, and ensure continuous operations with robust monitoring and incident response.