Senior Cloud & Infra Support Engineer (Remote)

Syms Strategic Group, LLC; Arlington (VA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to deliver high‑level operational support for cloud and on‑premise systems within a VA program.

The role requires deep expertise in AWS/Azure, Linux and Windows, automation, IaC, and security compliance, with a strong track record in production environments and the ability to work with cross‑functional teams. This is a 100% US‑based remote position, with strict eligibility requirements.

Qualifications

• 8+ years of experience in systems engineering or related field, production environments
• 3+ years of experience with SQL queries and monitoring
• Experience with cloud-based infrastructure and security best practices
• Bachelor’s degree in a related field is preferred

Responsibilities

• Provide high‑level, day‑to‑day operational support of complex application cloud systems
• Develop solutions to routine technical problems of limited scope
• Document problems and report outages with rapid resolution
• Collaborate with customers and cross‑functional teams to maintain system reliability
• Maintain inventory of system assets and ensure VA security policy compliance
• Support on-call production system readiness and incident response

Skills

AWS/Azure cloud

Linux/Unix

Windows

Python/Bash/PowerShell

CI/CD pipelines

Networking basics

Security/compliance

Monitoring/observability

Education

Bachelor's degree in Computer Science/IT/SE

Tools

Ansible

Puppet

Chef

SaltStack

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to deliver high‑level operational support for cloud and on‑premise systems within a VA program.

The role requires deep expertise in AWS/Azure, Linux and Windows, automation, IaC, and security compliance, with a strong track record in production environments and the ability to work with cross‑functional teams. This is a 100% US‑based remote position, with strict eligibility requirements.