Senior Clinical Front Desk Administrator

City of Wichita Falls, Texas; Wichita Falls (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Wichita Falls, Texas seeks a Senior Admin Clerk to support the Clinical Services front desk. The role involves greeting customers, answering questions, scheduling appointments in the EHR, collecting insurance information and processing payments accurately.

The position requires a high school diploma or GED, basic Excel/Word skills, and a preference for bilingual abilities. Pre-employment testing includes typing at 30 wpm and 10-key proficiency.

Qualifications

• High School graduation or GED equivalent.
• Experience-Related Requirements: Over three months and up to six months.
• Pre-employment typing test speed of 30 wpm, 10-key skills.
• Computer literate with proficiency in Excel and Word.
• Bilingual preferred.

Responsibilities

• Answering the phone, taking messages, and referring callers to the appropriate department or individual.
• Manage appointments and schedules for Clinical Services calendar within the EHR.
• Obtain and enter all insurance information to assist HD biller in verification for eligibility of services.
• Process payments received at the time of service including cash or credit cards.

Skills

Customer service

Clerical

Communication

Education

High School diploma or GED

Tools

Excel

Word

10-key

Job description

City of Wichita Falls, Texas seeks a Senior Admin Clerk to support the Clinical Services front desk. The role involves greeting customers, answering questions, scheduling appointments in the EHR, collecting insurance information and processing payments accurately.

The position requires a high school diploma or GED, basic Excel/Word skills, and a preference for bilingual abilities. Pre-employment testing includes typing at 30 wpm and 10-key proficiency.