Front Desk (104426)

U.S. Dermatology Partners; Kaufman (IL); Sur place; USD 29 000 - 36 000; Plein temps

Résumé du poste

U.S. Dermatology Partners in Kaufman, TX is seeking a friendly front desk clerk to handle routine clerical, secretarial and administrative tasks in a healthcare setting.

You will answer phones, greet patients, process data, and support office operations while upholding HIPAA guidelines and a professional, customer-focused attitude. Prior front desk or retail experience is preferred.

Qualifications

• One year plus of retail or clinical front desk experience preferred.
• Strong communication and customer service skills.
• Ability to follow written and verbal instructions with good grammar and spelling.

Responsabilités

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; refers to appropriate manager or department.
• Operates office machines and computers to process patients.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to safety policies and supports high quality customer service.
• Performs other duties as needed.

Connaissances

Detail oriented

Professional attitude

Reliable

Interpersonal skills

English communication

Math/analytical ability

Basic computer skills

Outils

Microsoft Excel

Microsoft Word

Microsoft Outlook

Description du poste

Job Details

Job Location: Kaufman-Ed Hall 2 - Kaufman, TX 75142, Position Type: Full Time, Job Category: Health Care

Job Summary

The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Duties and Responsibilities

Maintains office procedures and assists with administrative tasks. Answers central telephone system and directs calls accordingly. Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department. Operates office machines and computers as required to ensure patients are processed correctly and effectively. Duplicates and distributes materials as necessary. Composes, types and edits correspondence, reports, memoranda and other material. Assists patients with the use of the practice / clinic facilities or services. Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Performs other duties that may be necessary or in the best interest of the organization.

Qualifications

Experience Requirements

One (1)+ year of retail or clinical front desk experience, preferred

Knowledge, Skills and Abilities Requirements

Detail oriented, professional attitude, reliable Management and organizational skills to support the leadership of this function. Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations. Interpersonal skills to support customer service, functional, and team mate support needs. Able to communicate effectively in English, both verbally and in writing. Mathematical and/or analytical ability for basic to intermediate problem solving. Basic to intermediate computer operation. Proficiency with Microsoft Excel, Word, and Outlook. Specialty knowledge of systems relating to job function. Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines.

Supervisory Responsibilities

This position has no supervisory responsibilities.