Senior Clinical Admin & Operations Lead

Tufts Medicine; Medford (MA); In loco; USD 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

Tufts Medicine in Medford, MA is seeking a Team Leader of Administrative Services to coordinate the work of an administrative group, support the Practice Manager, and ensure smooth operations, compliance, and an improved patient experience. The position emphasizes the revenue cycle, staffing, training, and improvements, with full-time hours (40 hours/week, no weekends or holidays).

Strong computer literacy, communications, and organizational skills are essential.

Competenze

• Associate’s degree AND three (3) years of experience supporting customers OR
• High school diploma or equivalent AND five (5) years of experience supporting customers with at least two (2) years of experience in a healthcare setting.

Mansioni

• Manages the referral process for the practice to ensure effective coordination of care.
• Assists in developing coverage plans and arranging staffing.
• Coordinates training, assignment, and set-up of new staff: processing network request forms, passwords, and informing Practice Manager of any need for equipment ordering/set-up.
• Takes a lead role in template creation and changes related to this position and identifies opportunity to improve productivity/efficiency.
• Identifies and participates in performance improvement and other special projects.
• Assists in assuring regulatory compliance and completes rounds of the work area to assess improvement needs.
• Manages copay collection logs and organizes daily deposits for Practice Manager.
• Manages inventory of supplies related to front desk, exam rooms, and team rooms and notifies Practice Manager when to place orders.
• Holds practice coordinator meetings to assign tasks dependent on the needs of the practice.

Conoscenze

Healthcare knowledge

Multi-tasking

Computer literacy

Communication skills

Interpersonal skills

Organization

Confidential information handling

Hospital network programs

Independent prioritization

Formazione

Associate’s degree

High school diploma

Strumenti

Microsoft Office

Scheduling applications

Descrizione del lavoro

Tufts Medicine in Medford, MA is seeking a Team Leader of Administrative Services to coordinate the work of an administrative group, support the Practice Manager, and ensure smooth operations, compliance, and an improved patient experience. The position emphasizes the revenue cycle, staffing, training, and improvements, with full-time hours (40 hours/week, no weekends or holidays).

Strong computer literacy, communications, and organizational skills are essential.