Neurology Practice Admin Specialist — Hybrid

Massachusetts General Hospital; Boston (MA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham in Boston seeks an Administrative Assistant to support clinical service operations under general supervision. Performs routine clerical work and basic administrative tasks related to patient visits, scheduling, check-in, and check-out.

Responsibilities include greeting patients, handling calls, maintaining records, processing billing forms, and acting as a super user for scheduling and billing systems. Hybrid schedule, regular hours, and a friendly team environment.

Qualifications

• Proficiency with all Office Suite, knowledge of office operations and standards, and experience with filing, copying, scanning, printing and faxing.
• Ability to manage non-routine calls and resolve routine issues.
• Clear written communication and message handling.
• Strong time management and organizational skills to handle multiple tasks.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc.

Skills

Office Suite

Phone system

Communication

Time management

Organizational skills

Education

High School diploma or equivalent

Tools

None

Job description

Mass General Brigham in Boston seeks an Administrative Assistant to support clinical service operations under general supervision. Performs routine clerical work and basic administrative tasks related to patient visits, scheduling, check-in, and check-out.

Responsibilities include greeting patients, handling calls, maintaining records, processing billing forms, and acting as a super user for scheduling and billing systems. Hybrid schedule, regular hours, and a friendly team environment.