Senior Clinic & Center Operations Manager

Conviva Care Solutions; Orlando (FL); On-site; USD 71,000 - 98,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Humana is seeking a Manager, Clinic/Center Administration to lead daily operations of senior primary care centers and uphold a patient-centered care model. You will supervise Medical Assistant and Front Office teams, manage staffing, onboarding, and training, and ensure compliance with regulatory standards while driving financial performance and patient satisfaction.

Reporting to the Associate Operations Director, the role requires on-site work, strong leadership, and experience in a

Qualifications

• 5+ years of operational leadership experience in a multi-physician office or clinical group.
• Experience with Front of House management and clinical operations.
• Experience with EMRs or HIMs systems and knowledge of software tools.

Responsibilities

• Lead and develop clinic operations to meet performance, service, and operational goals.
• Manage staffing, scheduling, onboarding, training, and team accountability.
• Ensure regulatory and safety compliance with OSHA, state, and federal requirements.
• Oversee financial performance and patient satisfaction metrics.

Skills

Operational leadership

Staff coaching

Clinical operations

Interpersonal skills

Regulatory compliance

Education

Bachelor's degree in Healthcare Administration/Business

Tools

EMR/HIM systems

Job description

Humana is seeking a Manager, Clinic/Center Administration to lead daily operations of senior primary care centers and uphold a patient-centered care model. You will supervise Medical Assistant and Front Office teams, manage staffing, onboarding, and training, and ensure compliance with regulatory standards while driving financial performance and patient satisfaction.

Reporting to the Associate Operations Director, the role requires on-site work, strong leadership, and experience in a