Senior Clinic & Center Operations Director

Humana, Inc.; Orlando (FL); On-site; USD 71,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement plan

Paid time off

Disability & life insurance

Job summary

Humana, Inc. through CenterWell Senior Primary Care seeks a Manager, Clinic/Center Administration to guide daily operations of senior primary care centers and uphold patient-centered care.

The role focuses on strategic leadership to launch or manage centers, drive staffing plans, regulatory compliance, and performance metrics across clinical and administrative domains. The position emphasizes collaboration with clinicians, achieving quality outcomes, and implementing Value-Based Care initiatives

Qualifications

• 5+ years of operational leadership experience within a multi-physician office or clinical group.
• Primary Care experience and full-risk value-based care familiarity.
• Experience with EMRs/HIMs systems and relevant software tools.

Responsibilities

• Lead and develop Medical Assistant and Front Office teams to meet performance, service, and operational goals.
• Manage staffing, scheduling, onboarding, training, and team accountability.
• Ensure compliance with regulatory, safety, and clinic standards (OSHA, MSDS, state, and federal requirements).
• Oversee clinic operations, financial performance, and patient satisfaction metrics.
• Coordinate administrative processes, including credentialing, onboarding, and expense management.

Skills

Operational leadership

Primary Care experience

EMR/HIM systems knowledge

Interpersonal skills

Regulatory compliance knowledge

Education

Bachelor's degree in Business Administration or Healthcare Administration

Tools

EMR/HIM systems

Healthcare software tools

Job description

Humana, Inc. through CenterWell Senior Primary Care seeks a Manager, Clinic/Center Administration to guide daily operations of senior primary care centers and uphold patient-centered care.

The role focuses on strategic leadership to launch or manage centers, drive staffing plans, regulatory compliance, and performance metrics across clinical and administrative domains. The position emphasizes collaboration with clinicians, achieving quality outcomes, and implementing Value-Based Care initiatives