Clinic Center Administrator: Patient-First Operations Lead

Humana Inc; Gilbert (AZ); Vor Ort; USD 71.000 - 98.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision benefits

401(k) retirement savings

Paid time off and holidays

Disability and life insurance

Zusammenfassung

Humana, Inc. CenterWell Senior Primary Care seeks a Clinic Administrator to orchestrate front-office, clinical teams and providers onsite. You will drive clinic rhythm, coach staff, and ensure high-quality patient experiences while balancing financial stewardship.

Qualifications emphasize operations leadership, data-informed decisions, and strong communication. The role includes a 40-hour workweek with a comprehensive benefits package and potential bonus eligibility.

Qualifikationen

• Experience operating in a clinical setting with a patient-first focus.
• Strong computer literacy and ability to use data to drive decisions.
• Ability to coach and develop teams and manage complex schedules.

Aufgaben

• Daily Flow Management: lead morning huddles and manage real-time escalations.
• Quality & Safety Oversight: conduct 5S walks, manage vaccine/sterilization logs.
• People Leadership: conduct weekly meetings, manage staff schedules, ensure competencies.
• Administrative Excellence: stabilize inbox aging, oversee purchasing and waste reduction.
• Patient Experience: own service recovery to resolve concerns same day.

Kenntnisse

Daily Flow Management

Quality & Safety Oversight

People Leadership

Administrative Excellence

Patient Experience

Data-driven decision making

Conflict resolution

Process improvement

Jobbeschreibung

Humana, Inc. CenterWell Senior Primary Care seeks a Clinic Administrator to orchestrate front-office, clinical teams and providers onsite. You will drive clinic rhythm, coach staff, and ensure high-quality patient experiences while balancing financial stewardship.

Qualifications emphasize operations leadership, data-informed decisions, and strong communication. The role includes a 40-hour workweek with a comprehensive benefits package and potential bonus eligibility.