Senior Multi‑Center Primary Care Operations Director

humana; Las Vegas (NV); Presencial; USD 140 000 - 190 000; Tempo integral

Resumo da oferta

Humana seeks an Associate Operations Director to lead Senior Focused Primary Care clinical operations across multiple centers. The role requires strategic leadership, financial acumen, and a passion for patient care to drive quality and growth.

You will oversee staffing, performance, and value-based care implementation, collaborating with medical leadership to optimize outcomes and align with company initiatives. This is an on-site leadership role in multiple centers within a market.

Qualificações

• Proven experience in clinical operations and financial management, including P&L responsibilities.
• Proficiency in monitoring and analyzing KPIs such as Membership, Retention, Patient Engagement, Access, Scheduling, and more.
• Experience with data analytics, scorecards, cost & utilizations, HCC coding, and NPS Scores.
• Experience supervising operational staff and guiding performance expectations.

Responsabilidades

• Lead management of 5–10 centers within a market.
• Oversee staffing plans and change management.
• Collaborate with clinical dyad to achieve patient outcomes and company initiatives.
• Manage revenue/expenses and drive growth in the market.
• Ensure VBC principles and compliance across centers.
• Represent the center in community and provider engagement activities.

Conhecimentos

Clinical operations

P&L management

Data analytics

Staffing & recruitment

Descrição da oferta de emprego

Humana seeks an Associate Operations Director to lead Senior Focused Primary Care clinical operations across multiple centers. The role requires strategic leadership, financial acumen, and a passion for patient care to drive quality and growth.

You will oversee staffing, performance, and value-based care implementation, collaborating with medical leadership to optimize outcomes and align with company initiatives. This is an on-site leadership role in multiple centers within a market.