Senior Client Success Leader: Exec Relationships & Growth

ContinuServe, LLC.; Atlanta (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

ContinuServe, LLC. is seeking a Senior Client Success Manager to act as a strategic advisor and primary relationship manager for a portfolio of multi-unit clients.

You will report to the Executive Vice President of the business unit and influence client strategy, operational performance, and growth initiatives. This high-visibility role demands a proactive, consultative leader who excels in fast-paced environments, balancing client success with operational execution and revenue growth.

Qualifications

• 7+ years of experience in client success, account management, consulting, or related services.
• Proven ability to manage executive-level client relationships.
• Strong understanding of finance and accounting operations and processes.

Responsibilities

• Serve as primary relationship manager for a portfolio of multi-unit clients.
• Build and maintain relationships with C-suite executives and key stakeholders.
• Drive client satisfaction, retention, and growth with EVP and senior leadership.
• Oversee onboarding, strategic account planning, reviews, and ongoing relationship management.
• Collaborate with accounting, finance, and operations teams for service delivery.

Skills

Client relationships

Strategic account management

Cross-functional collaboration

Communication skills

Negotiation skills

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Job description

ContinuServe, LLC. is seeking a Senior Client Success Manager to act as a strategic advisor and primary relationship manager for a portfolio of multi-unit clients.

You will report to the Executive Vice President of the business unit and influence client strategy, operational performance, and growth initiatives. This high-visibility role demands a proactive, consultative leader who excels in fast-paced environments, balancing client success with operational execution and revenue growth.