Senior Client Success Associate - Employee Benefits

Arthur J. Gallagher & Co. (AJG); Rogers (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

Gallagher is seeking a Senior Client Service Associate to join our Employee Benefits team. You will help clients solve challenges and deliver tailored insurance solutions, working with colleagues to ensure every interaction is meaningful and impactful.

You will support renewals, assist with new business, and manage certificates of insurance, maintaining data accuracy and compliance while collaborating with team members to improve workflows and service quality.

Qualifications

• High school diploma or GED is required.
• Experience building client relationships and delivering results is preferred.
• Strong proficiency in Microsoft Office and data management.

Responsibilities

• Support renewals with timely, high-quality solutions to aid client retention.
• Assist with new business applications and prepare accurate proposals for potential clients.
• Process certificates of insurance and keep client and policy data up-to-date in Gallagher systems.

Skills

Client relationships

Microsoft Office

Communication skills

Adaptability

Collaboration

Education

High school diploma or GED

Associate degree / certifications preferred

Tools

Microsoft Office

Job description

Gallagher is seeking a Senior Client Service Associate to join our Employee Benefits team. You will help clients solve challenges and deliver tailored insurance solutions, working with colleagues to ensure every interaction is meaningful and impactful.

You will support renewals, assist with new business, and manage certificates of insurance, maintaining data accuracy and compliance while collaborating with team members to improve workflows and service quality.