Senior Client Success & Account Growth Manager

Bloomberg Industry Group; Arlington (TX); On-site; USD 100,000 - 150,000; Full time

Job summary

Bloomberg Industry Group in Arlington, TX seeks an experienced Account Manager to drive adoption, usage and renewals of assigned products. You will establish long-term client relationships, identify upsell opportunities, and collaborate with Relationship Partners to define growth strategies.

Responsibilities include training customers, monitoring account health, and supporting onboarding. Travel within the territory is expected, with a strong emphasis on customer satisfaction and retention.

Qualifications

• Bachelor’s degree in business, marketing, sales or related field.
• 7+ years in sales or account management in a business environment comparable to Bloomberg Industry Group.
• Prior Account Management experience is preferred.

Responsibilities

• Serve as the primary point of contact for users within an existing client, focusing on increasing users, usage, engagement and renewals.
• Establish long-term relationships with customers and identify up-sell opportunities.
• Proactively monitors account health and crafts engagement strategies.
• Trains and supports assigned accounts to maximize utilization of Bloomberg Industry Group products, including onboarding training of new employees to client firms.
• Helps clients set up alerts, dashboards, and more.
• Collaborates closely with Relationship Partners to define account-specific strategies and identify additional sales and growth opportunities for existing clients.
• Participates in special projects and performs other duties as assigned.

Skills

Account management

Customer engagement

Relationship building

Analytical skills

Organizational skills

Interpersonal communication

Travel

Education

Bachelor's degree

Job description

Bloomberg Industry Group in Arlington, TX seeks an experienced Account Manager to drive adoption, usage and renewals of assigned products. You will establish long-term client relationships, identify upsell opportunities, and collaborate with Relationship Partners to define growth strategies.

Responsibilities include training customers, monitoring account health, and supporting onboarding. Travel within the territory is expected, with a strong emphasis on customer satisfaction and retention.