Global Enterprise Account Manager: Growth & Renewal

Upboundext; Dallas (TX); Remote; USD 100,000 - 130,000; Full time

Job summary

Upbound is looking for a Global Account Manager in Dallas, Texas, to enhance long-term relationships with enterprise customers. In this role, you will manage a portfolio ensuring revenue retention and identifying growth opportunities.

Your responsibilities include developing account strategies, leading negotiations, and advocating for customer success. Candidates must have at least 8 years of experience with a deep understanding of cloud infrastructure and excellent communication skills.

Qualifications

• Minimum 8 years of experience managing global enterprise accounts.
• Proven track record achieving NRR and expansion targets.
• Experience with complex stakeholder relationships.

Responsibilities

• Own a portfolio of global enterprise accounts.
• Develop account growth plans and lead commercial negotiations.
• Drive platform adoption and represent Upbound at customer reviews.

Skills

Account management

Customer relationship building

Commercial negotiation

Technical knowledge of cloud and infrastructure

Excellent communication skills

Program management

Tools

Kubernetes

Crossplane

Terraform

Job description

Upbound is looking for a Global Account Manager in Dallas, Texas, to enhance long-term relationships with enterprise customers. In this role, you will manage a portfolio ensuring revenue retention and identifying growth opportunities.

Your responsibilities include developing account strategies, leading negotiations, and advocating for customer success. Candidates must have at least 8 years of experience with a deep understanding of cloud infrastructure and excellent communication skills.