Client Success & Engagement Manager II

Bloomberg BNA; Arlington (VA); On-site; USD 100,000 - 150,000; Full time

Job summary

Bloomberg Industry Group seeks an experienced account manager to drive engagement and usage across key client accounts. You will serve as the primary contact, collaborate with Relationship Partners, and identify opportunities to expand our product adoption and renewals.

The role requires 7+ years in sales or account management, a bachelor's degree, strong analytical and communication skills, and willingness to travel within the assigned territory. Equal opportunity employer.

Qualifications

• Bachelor’s degree or equivalent experience is required.
• Experience in sales or account management within a business environment.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Manages engagement efforts and supports select customer accounts to drive satisfaction and utilization.
• Acts as liaison between assigned accounts and sales reps and other departments.
• Identifies up-sell opportunities and answers inquiries in a timely fashion.
• Establishes long-term relationships and monitors account health.
• Trains clients and assists with onboarding and setup of alerts/dashboards.

Skills

Account management

Sales ability

Relationship building

Analytical skills

Interpersonal communication

Prioritization

Project management

Education

Bachelor’s degree in business, marketing, sales or related field

Job description

Bloomberg Industry Group seeks an experienced account manager to drive engagement and usage across key client accounts. You will serve as the primary contact, collaborate with Relationship Partners, and identify opportunities to expand our product adoption and renewals.

The role requires 7+ years in sales or account management, a bachelor's degree, strong analytical and communication skills, and willingness to travel within the assigned territory. Equal opportunity employer.