Client Engagement & Growth Manager — Dashboards & Training

Bloomberg Industry Group

Arlington (VA)

On-site

USD 100,000 - 150,000

Full time

14 days+

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Job summary

Bloomberg Industry Group is seeking an experienced Account Manager in the Arlington, VA area to drive customer engagement, adoption, and renewals across assigned accounts. You will train clients on products and act as the liaison between accounts and the sales team, identifying upsell opportunities to maximize growth.

The role requires strong relationship-building, prioritization across multiple accounts, and the ability to travel within the territory.

Qualifications

Bachelor's degree with coursework in business, marketing, sales or related field or equivalent experience.
7+ years of successful sales or account management experience in a business environment comparable to Bloomberg Industry Group.

Responsibilities

Serves as the primary point of contact for users within an existing client, focusing on increasing users, usage, engagement and renewals.
Establishes long-term relationships with customers and identifies up-sell opportunities.
Proactively monitors account health and crafts engagement strategies.
Trains and supports assigned accounts to maximize utilization of Bloomberg Industry Group products, including onboarding training of new employees to client firms.
Helps clients set up alerts, dashboards, and more.
Collaborates with Relationship Partners to define account-specific strategies and identify additional sales and growth opportunities for existing clients.
Participates in special projects and performs other duties as assigned.