Benefits Account Manager: Client Success & Renewal

Patriot Growth Insurance Services; Flower Mound (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical plans with preventive care 100

Free virtual care for employees and a

Disability coverage (short/long-term)

Parental leave

Personalized PTO with flexible accrual

401(k) company match

Employee Assistance Program

Job summary

Patriot Growth Insurance Services in Flower Mound, Texas is seeking an Employee Benefits Account Manager to provide exceptional service, guidance on benefit options, and renewal support for client accounts. This onsite, full-time position collaborates with clients, producers, carriers, and internal teams to maintain strong relationships and deliver proactive account management.

The role emphasizes renewal preparation, enrollment support, and clear communication to help clients make informed

Qualifications

• 3+ years of experience in an employee benefits account management or similar client service role.
• Active Life & Health Insurance license.
• High school diploma or equivalent.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite and standard business software applications.
• Ability to build and maintain professional relationships with clients, producers, carriers, and team members.
• Strong organizational and time-management skills.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Manage employee benefits accounts by providing exceptional service, strategic support, and timely solutions to client needs.
• Analyze benefit offerings and assist in developing recommendations that align with client goals and workforce needs.
• Prepare and present renewal materials that help clients make informed benefits decisions.
• Serve as a primary point of contact for clients, Third-Party Administrators, carriers, and internal stakeholders.
• Lead and support Open Enrollment meetings, educational sessions, and client communications.
• Guide clients through benefit administration, compliance questions, funding options, and enrollment processes.
• Maintain strong client relationships through proactive communication, responsiveness, and ongoing account support.
• Contribute to the success of the client services team by collaborating effectively and supporting departmental initiatives.

Skills

Client-focused

Strong communicator

Organized

Collaborative

Tech-savvy

Proactive problem solving

Education

Active Life & Health Insurance license

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Patriot Growth Insurance Services in Flower Mound, Texas is seeking an Employee Benefits Account Manager to provide exceptional service, guidance on benefit options, and renewal support for client accounts. This onsite, full-time position collaborates with clients, producers, carriers, and internal teams to maintain strong relationships and deliver proactive account management.

The role emphasizes renewal preparation, enrollment support, and clear communication to help clients make informed