Senior Client Manager, Banking Branch Growth

City National Bank; Santa Clarita (CA); On-site; USD 72,000 - 115,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) with company matching

Tuition reimbursement

Vacation, sick and volunteer time

Recruitment career mobility support

Job summary

City National Bank's Valencia Branch seeks a Client Senior Manager to drive branch sales while delivering first-class service. You will hire, develop and coach internal sales/service colleagues, lead with the branch manager to meet branch goals, and build client relationships through joint calls and cross-sell opportunities with internal partners.

This role emphasizes risk management, regulatory compliance, and operational integrity to support the growth of the branch and its client portfolio.

Qualifications

• Minimum 5 years of direct client service experience.
• Minimum 5 years of banking experience.
• Minimum 5 years of supervisory or management experience.

Responsibilities

• Proactively guides colleagues to achieve results and conducts annual reviews.
• Acts as a champion for clients, partnering with bank divisions to support retention.
• Develops and trains service colleagues to participate in sales activity and cross-sell.
• Owns branch operations and regulatory compliance, monitoring risk and audits.
• Builds effective teams, fosters morale, and maintains open dialogue.
• Remains focused on client needs, maintaining strong client relationships and trust.

Skills

Colleague management

Client service

Sales management

Operations

Hiring and staffing

Interpersonal savvy

Decision quality

Drive for results

Priority setting

Risk management

Job description

City National Bank's Valencia Branch seeks a Client Senior Manager to drive branch sales while delivering first-class service. You will hire, develop and coach internal sales/service colleagues, lead with the branch manager to meet branch goals, and build client relationships through joint calls and cross-sell opportunities with internal partners.

This role emphasizes risk management, regulatory compliance, and operational integrity to support the growth of the branch and its client portfolio.