Senior Client Implementation Specialist

adpinternalcareers; Town of Texas (WI); On-site; USD 60,000 - 85,000; Full time

Job summary

ADP is seeking an Implementation Specialist III to onboard new clients and guide them in adopting ADP products and services. You will collaborate with sales and customer service teams to ensure solutions meet client needs and exceed expectations.

You will analyze client processes, implement new tools, and communicate effectively across the client project team while managing multiple time-sensitive tasks in a structured environment.

Qualifications

• 3+ years in a client service environment with at least 1 year in business consulting.
• College degree preferred but not required; relevant experience accepted.

Responsibilities

• Onboard new clients and ensure they are comfortable using ADP products and services.
• Analyze client needs, processes, and interfaces to tailor the ADP solution.
• Collaborate with sales and customer service teams to align priorities and timelines.
• Communicate clearly and concisely across multiple time-sensitive projects using MS Office.

Skills

Customer service

Analytical thinking

Project coordination

Time management

Communication skills

MS Office proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

ADP is seeking an Implementation Specialist III to onboard new clients and guide them in adopting ADP products and services. You will collaborate with sales and customer service teams to ensure solutions meet client needs and exceed expectations.

You will analyze client processes, implement new tools, and communicate effectively across the client project team while managing multiple time-sensitive tasks in a structured environment.