Client Onboarding & Implementation Specialist

apply; Augusta (GA); On-site; USD 52,000 - 72,000; Full time

Job summary

ADP is seeking a Client Onboarding Specialist to drive seamless onboarding for mid-sized clients and ensure successful implementation of ADP payroll and HR solutions.

You will build relationships, analyze client needs, and guide them toward ADP solutions that fit their business. The role involves a fast-paced, metrics-driven environment with a focus on client satisfaction and collaboration across teams.

Qualifications

• High School Diploma required
• Basic project management skills
• Overtime during peak seasons may be required
• Bilingual (English/Spanish) preferred

Responsibilities

• Onboard clients with each product or service implementation.
• Analyze existing systems and business processes to tailor ADP solutions.
• Collaborate with sales and customer service teams on client projects.
• Manage multiple time-sensitive projects and communicate updates.
• Maintain daily schedule and handle high volume client calls.

Skills

Basic project management

Overtime availability

Bilingual (English/Spanish) preferred

Education

High School Diploma

Job description

ADP is seeking a Client Onboarding Specialist to drive seamless onboarding for mid-sized clients and ensure successful implementation of ADP payroll and HR solutions.

You will build relationships, analyze client needs, and guide them toward ADP solutions that fit their business. The role involves a fast-paced, metrics-driven environment with a focus on client satisfaction and collaboration across teams.