Client Onboarding & Implementation Specialist

apply; Florida; On-site; USD 52,000 - 76,000; Full time

Job summary

ADP is seeking a Client Onboarding Specialist to lead onboarding and implementation for mid-size clients, ensuring seamless adoption of ADP payroll and HR solutions. You will learn clients’ business needs, guide them through processes, and drive satisfaction while working across teams.

The role focuses on building trust with clients, explaining solutions, and delivering a high standard of service in a metrics-driven environment. Training and career growth are emphasized.

Qualifications

• High School Diploma is required.
• Basic project management skills.
• Overtime hours during peak seasons may be required.

Responsibilities

• Onboard clients with exceptional experiences for each product or service implementation.
• Consult with clients and analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution.
• Collaborate with ADP sales and customer service teams and update client project priorities and timelines.

Skills

Basic project management skills

Education

High School Diploma

Job description

ADP is seeking a Client Onboarding Specialist to lead onboarding and implementation for mid-size clients, ensuring seamless adoption of ADP payroll and HR solutions. You will learn clients’ business needs, guide them through processes, and drive satisfaction while working across teams.

The role focuses on building trust with clients, explaining solutions, and delivering a high standard of service in a metrics-driven environment. Training and career growth are emphasized.