Client Solutions Implementation Consultant

adpinternalcareers; Denver (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

ADP is hiring an Implementation Consultant II to deliver comprehensive ADP solutions and onboarding experiences for customers. You will leverage training programs and service guidelines to guide clients through product implementations, ensuring effective adoption and satisfaction.

The role emphasizes business consulting, client relationships, and collaboration with sales and customer service teams to drive successful outcomes.

Qualifications

• 3+ years of experience in a client service/customer service environment.
• At least 1 year of business consulting experience.
• Bachelor's degree or equivalent in education and experience.

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Build long term relationship and trust
• Interact/collaborate with ADP associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

Skills

Client-focused

Analytical thinking

Project management

Communication skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM software

Job description

ADP is hiring an Implementation Consultant II to deliver comprehensive ADP solutions and onboarding experiences for customers. You will leverage training programs and service guidelines to guide clients through product implementations, ensuring effective adoption and satisfaction.

The role emphasizes business consulting, client relationships, and collaboration with sales and customer service teams to drive successful outcomes.