Client Onboarding & Implementation Specialist

ADP; Alpharetta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

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Company-paid time off for volunteering

Job summary

ADP is hiring a Client Onboarding Specialist to carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's payroll and HR solutions. You will build relationships with clients and guide them through implementing ADP technologies to ensure long-term success.

You will analyze clients' systems and business processes, tailor ADP solutions to their needs, and partner with sales and customer service teams to deliver a top-tier

Qualifications

• High School Diploma required.
• Basic project management skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation.
• Implement ADP Technologies. You will consult with clients and analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution.
• Partner Internally. You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
• Multi-Task - Communicate. You will work on multiple time-sensitive projects and follow-up items at the same time.
• Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls.

Skills

Bilingual English/Spanish

Education

High School Diploma

Job description

ADP is hiring a Client Onboarding Specialist to carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's payroll and HR solutions. You will build relationships with clients and guide them through implementing ADP technologies to ensure long-term success.

You will analyze clients' systems and business processes, tailor ADP solutions to their needs, and partner with sales and customer service teams to deliver a top-tier