Senior Client Advisor - Somerset

Brobston Group; Troy (MI); On-site; USD 42,000 - 70,000; Full time

Job summary

Moncler in Troy, MI seeks a Senior Client Advisor to deliver elevated client experiences and drive strong sales results. You will build lasting client relationships and support team performance through product expertise and peer guidance.

Responsibilities include personalized styling, proactive outreach to retain clients, and contributing to store performance while maintaining brand standards and professional presentation.

Qualifications

• At least 3 years of retail experience, preferably in luxury or client-focused retail.
• Proven ability to achieve sales goals and develop client relationships.
• Strong interpersonal, communication, and clienteling skills.
• Ability to work in a fast-paced retail environment and proficiency with Microsoft Office and retail systems.

Responsibilities

• Deliver personalized service, styling advice, and proactive client outreach to build retention and repeat business.
• Achieve individual sales goals and KPIs while contributing to overall store performance.
• Share product knowledge, selling techniques, and clienteling best practices with colleagues.
• Support store operations, inventory activities, client transaction follow-up, and visual merchandising standards.
• Maintain professional presentation and follow company policies and procedures.

Skills

Interpersonal communication

Clienteling

Sales oriented

Adaptability

Tools

Microsoft Office

Retail systems

Job description

Summary

The Senior Client Advisor delivers elevated client experiences and strong sales results while representing Moncler’s brand, heritage, and products. This role builds lasting client relationships, develops a strong client portfolio, and supports team performance through product expertise and peer guidance.

Responsibilities

• Deliver personalized service, styling advice, and proactive client outreach to build retention and repeat business.
• Achieve individual sales goals and KPIs while contributing to overall store performance.
• Share product knowledge, selling techniques, and clienteling best practices with colleagues.
• Support store operations, inventory activities, client transaction follow-up, and visual merchandising standards.
• Maintain professional presentation and follow company policies and procedures.

Requirements

• At least 3 years of retail experience, preferably in luxury or client-focused retail.
• Proven ability to achieve sales goals and develop client relationships.
• Strong interpersonal, communication, and clienteling skills.
• Ability to work in a fast-paced retail environment and proficiency with Microsoft Office and retail systems.