Luxury Client Experience Specialist

UNAVAILABLE; Boca Raton (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Moncler is seeking a Client Advisor to embody the Brand Promise and deliver exceptional client experiences in a luxury retail environment. You will welcome clients, discover needs, and guide them across the brand while helping the store achieve its goals.

Collaborate with the team on Visual Merchandising or Training, uphold brand standards, and build long‑lasting client relationships through proactive outreach.

Qualifications

• Minimum 2 years of retail experience, preferably in luxury.
• Hospitality or client-oriented roles acceptable.
• Fluent English required; additional languages preferred.

Responsibilities

• Welcome clients and provide the utmost client experience.
• Develop and cultivate long-lasting client relationships through proactive engagement.
• Drive sales goals by proactively reaching out to existing clients and developing new clients.
• Collaborate with operations and store leadership to maintain brand standards.

Skills

Client-focused

Team player

English proficiency

Interpersonal skills

Professional presentation

Punctual & reliable

Flexible/work ethic

Tools

MS Word

MS Excel

Outlook

Job description

Moncler is seeking a Client Advisor to embody the Brand Promise and deliver exceptional client experiences in a luxury retail environment. You will welcome clients, discover needs, and guide them across the brand while helping the store achieve its goals.

Collaborate with the team on Visual Merchandising or Training, uphold brand standards, and build long‑lasting client relationships through proactive outreach.