Luxury Client Experience Advisor

Moncler S.P.A.; Las Vegas, Northern (NV, KY); Hybrid; USD 32,000 - 34,000; Full time

Job summary

Moncler S.P.A. seeks a Client Advisor to act as a brand ambassador and deliver exceptional client experiences in a luxury environment. You will welcome clients, cultivate relationships, and drive sales while aligning with Moncler’s standards and promises.

The role emphasizes teamwork, product knowledge, and collaboration with store leadership on policies, inventory, and visual merchandising. English fluency is required; additional languages are a plus.

Qualifications

• Minimum 2 years of retail experience, preferably luxury.
• In lieu of retail, hospitality or client-oriented service roles are acceptable.
• Excellent interpersonal skills and team collaboration.

Responsibilities

• Welcome clients and provide a luxury client experience.
• Develop long-lasting client relationships and proactive outreach.
• Drive sales goals and KPIs through effective selling.
• Review personal KPI achievement and adjust selling approach.
• Learn brand and product knowledge to advise clients.
• Collaborate with operations to follow company policies.
• Support inventory prep and visual merchandising standards.
• Maintain grooming and brand standards.

Skills

Team-oriented

Client-centric

Fashion-forward

Professional presentation

Punctual & reliable

English proficiency

MS Excel

Outlook

Tools

Microsoft Word

MS Excel

Outlook

Job description

Moncler S.P.A. seeks a Client Advisor to act as a brand ambassador and deliver exceptional client experiences in a luxury environment. You will welcome clients, cultivate relationships, and drive sales while aligning with Moncler’s standards and promises.

The role emphasizes teamwork, product knowledge, and collaboration with store leadership on policies, inventory, and visual merchandising. English fluency is required; additional languages are a plus.