Senior Clerk

Servco Pacific Inc.; Waipahu (HI); Presencial; USD 32.000 - 37.000; Jornada completa

Descripción de la vacante

Servco Leeward is seeking a Senior Clerk to accurately code and process manufacturer warranty claims while ensuring compliance with Servco policies. The role includes reviewing technician notes, correcting and resubmitting claims, closing repair orders, and maintaining organized files.

The ideal candidate has a high school diploma, experience in warranty processing or data entry, and basic MS Office/Access skills.

Formación

• High school graduate or equivalent.
• AS Degree in Auto Technology or Accounting preferred.
• Minimum one year of clerical work experience involving warranty claims processing, data entry, or accounting.
• Accurate data entry skills including ten-key by touch.
• Beginner level Microsoft Access, Word, and Excel skills.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to meet deadlines.
• DealerTrack knowledge a plus.

Responsabilidades

• Accurately code and process manufacturer’s warranty claims
• Make adjustments/corrections on any returned claims and resubmit for processing
• Review repair orders with technician comments and proof for accuracy
• Close repair orders
• Prepare, maintain, and organize files
• Assist with training lower level clerks
• Assist the Service Manager and Service Consultants as needed

Conocimientos

Data entry

Ten-key by touch

Verbal communication

Written communication

Attention to detail

Deadline oriented

Warranty claims processing

Educación

High school diploma or equivalent

AS Degree in Auto Technology or Accounting preferred

Herramientas

Microsoft Access

Microsoft Word

Microsoft Excel

Descripción del empleo

The Senior Clerk at Servco Leeward is responsible for coding and processing warranty claims in accordance with the manufacturer, and Servco policies and procedures.

Responsibilities

• Accurately code and process manufacturer’s warranty claims
• Make adjustments/corrections on any returned claims and resubmit for processing
• Review repair orders with technician comments and proof for accuracy
• Close repair orders
• Prepare, maintain, and organize files
• Assist with training lower level clerks
• Assist the Service Manager and Service Consultants as needed

Requirements

• High school graduate or equivalent
• A.S. Degree in Auto Technology or Accounting preferred
• Minimum one year of clerical work experience involving warranty claims processing, data entry, or accounting
• Accurate data entry skills including ten-key by touch
• Beginner level Microsoft Access, Word, and Excel skills
• Strong verbal and written communication skills
• Strong attention to detail and ability to meet deadlines
• DealerTrack knowledge a plus

Work Schedule: Monday, Tuesday, Friday, Saturday from 7:00am - 5:30pm

Auto Service – Warranty Processing – Clerical – Clerk

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Equal Opportunity Employer and Drug-Free Workplace

Pay Range: $23.45 - $26.57 per hour

At Servco, service is at the heart of what we do. While our daily commitment to service focuses on our customers and community, it really starts with serving and taking care of our team members. Helping create Life:Moments that matter to you, whether at home or at work, is our secret to being recognized as one of Hawaii’s Best Places to Work for 17 years!