Senior Clerk

Servco Pacific Inc.; Kapolei (HI); Presencial; USD 32.000 - 37.000; Jornada completa

Descripción de la vacante

Servco Pacific Inc. in Hawaii seeks a Senior Clerk to code and process warranty claims in line with manufacturer and Servco policies. You will review repair orders, make necessary corrections, and ensure accurate documentation.

responsibilities include closing repair orders, maintaining files, and assisting with training junior clerks. The role supports the Service Manager and requires attention to detail and timely deadlines.

Formación

• High school diploma or equivalent.
• AS degree in Auto Technology or Accounting preferred.
• Warranty claims processing and data entry experience preferred.
• Accurate data entry with ten-key by touch.

Responsabilidades

• Accurately code and process warranty claims.
• Make adjustments/corrections on returned claims and resubmit.
• Review repair orders with technician comments for accuracy.
• Close repair orders and maintain files.
• Assist with training lower level clerks and service staff.

Educación

High school graduate or equivalent

AS Degree in Auto Technology or Accounting

Herramientas

Microsoft Access

Microsoft Excel

Microsoft Word

Descripción del empleo

The Senior Clerk at Servco Leeward is responsible for coding and processing warranty claims in accordance with the manufacturer, and Servco policies and procedures.

Responsibilities

• Accurately code and process manufacturer’s warranty claims
• Make adjustments/corrections on any returned claims and resubmit for processing
• Review repair orders with technician comments and proof for accuracy
• Close repair orders
• Prepare, maintain, and organize files
• Assist with training lower level clerks
• Assist the Service Manager and Service Consultants as needed

Requirements

• High school graduate or equivalent
• A.S. Degree in Auto Technology or Accounting preferred
• Minimum one year of clerical work experience involving warranty claims processing, data entry, or accounting
• Accurate data entry skills including ten-key by touch
• Beginner level Microsoft Access, Word, and Excel skills
• Strong verbal and written communication skills
• Strong attention to detail and ability to meet deadlines
• DealerTrack knowledge a plus
• Work Schedule: Monday, Tuesday, Friday, Saturday from 7:00am - 5:30pm

Auto Service – Warranty Processing – Clerical – Clerk

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Equal Opportunity Employer and Drug-Free Workplace

Pay Range: $23.45 - $26.57 per hour