Senior Claims Director, D&O/E&O - Financial Lines

CNA Insurance; New York (NY); On-site; USD 97,000 - 189,000; Full time

Benefits offered by this job

Comprehensive benefits

Disability accommodations

Job summary

CNA Insurance in New York is seeking a senior technical claims expert to lead high‑severity D&O and E&O matters for public companies and financial institutions, operating with senior leadership and authority to shape outcomes. You’ll own complex investigations, reserves, and settlements while delivering exceptional client service.

This individual contributor role emphasizes expert negotiation, regulatory awareness, and mentoring, with responsibilities spanning coverage verification, budget

Qualifications

• Expert knowledge of specialty insurance, policies and claim practices.
• A track record in complex negotiations and resolutions.
• Strong communication and leadership abilities.
• Ten years of relevant experience, with advanced negotiation skills.
• Professional designations encouraged (e.g. CPCU).

Responsibilities

• Manage inventory of complex D&O and E&O claims with high loss exposure.
• Ensure exceptional client service and adherence to cycle-time standards.
• Verify coverage, set reserves, and follow claim handling protocols.
• Lead investigations to determine compensability and coverage.
• Collaborate with partners to develop and execute a resolution strategy.

Skills

Specialty insurance

Negotiation

Communication

Leadership

Regulatory knowledge

MS Office

Education

Bachelor's or higher

Master's degree

JD preferred

10+ years experience

Job description

CNA Insurance in New York is seeking a senior technical claims expert to lead high‑severity D&O and E&O matters for public companies and financial institutions, operating with senior leadership and authority to shape outcomes. You’ll own complex investigations, reserves, and settlements while delivering exceptional client service.

This individual contributor role emphasizes expert negotiation, regulatory awareness, and mentoring, with responsibilities spanning coverage verification, budget