Director, Complex D&O/E&O Claims & Strategy

CNA Insurance; Chicago (IL); Hybrid; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance in the United States is seeking a senior claims leader to manage complex Public D&O and Financial Institutions E&O claims with multi-year exposure. You will oversee coverage determinations, investigations, and develop resolution strategies in collaboration with internal teams and external counsel.

The role requires advanced negotiation skills, extensive experience in D&O/E&O insurance, and the ability to mentor junior staff while maintaining regulatory compliance.

Qualifications

• Bachelor's degree, Master's degree or equivalent experience.
• JD preferred.
• Typically a minimum ten years of relevant experience.
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
• Advanced negotiation experience.
• Professional designations are highly encouraged (e.g. CPCU).

Responsibilities

• Manage complex Public D&O and E&O claims with multi-year exposure.
• Ensure exceptional customer service and timely claims processing.
• Verify coverage and manage reserves.
• Lead investigations to determine compensability and damages.
• Develop and execute claim resolution strategies with internal and external partners.
• Mentor junior Claim Professionals.
• Present high-profile information to senior leadership and counsel.
• Maintain regulatory compliance and stay current on insurance laws and trends.

Skills

Insurance knowledge

Communication skills

Analytical thinking

Negotiation skills

Time management

Microsoft Office

Education

Bachelor's/Master's degree

JD preferred

CPCU designation encouraged

Tools

Microsoft Office

Job description

CNA Insurance in the United States is seeking a senior claims leader to manage complex Public D&O and Financial Institutions E&O claims with multi-year exposure. You will oversee coverage determinations, investigations, and develop resolution strategies in collaboration with internal teams and external counsel.

The role requires advanced negotiation skills, extensive experience in D&O/E&O insurance, and the ability to mentor junior staff while maintaining regulatory compliance.