Senior Claims Director – Construction Defect & Liability

CNA Insurance; Walnut Creek (CA); Hybrid; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance seeks an experienced claims professional to manage the most complex liability construction defect claims. You will interpret policy coverages, coordinate with counsel, and direct settlements with senior management.

The role offers a flexible hybrid schedule with national scope within the CNA claims organization. A Bachelor's degree and 10 years of claims experience are typical, with professional designations preferred. You will mentor staff and influence claims policy and processes.

Qualifications

• Bachelor's degree or equivalent experience.
• Professional designations preferred.
• Typically a minimum 10 years claims experience with proven track record of success.

Responsibilities

• Manages the most complex investigations of claims, including coverage defenses, liability and damages exposures.
• Directs all types of investigative activity or litigation on major claims and ensures adequate reserves.
• Directs and may engage in negotiation of the most complex settlement packages.
• Participates with senior management in development and implementation of claims policy and strategy.
• Mentors and guides less experienced staff and contributes to training.

Skills

Claims expertise

Negotiation skills

Communication

Analytics

Education

Bachelor's degree or equivalent

Professional designations preferred

Tools

Microsoft Office

Job description

CNA Insurance seeks an experienced claims professional to manage the most complex liability construction defect claims. You will interpret policy coverages, coordinate with counsel, and direct settlements with senior management.

The role offers a flexible hybrid schedule with national scope within the CNA claims organization. A Bachelor's degree and 10 years of claims experience are typical, with professional designations preferred. You will mentor staff and influence claims policy and processes.