Senior Claims Director: Liability & Construction Defect

CNA Insurance; United States; Hybrid; USD 97,000 - 189,000; Full time

Benefits offered by this job

Benefits package

Hybrid work schedule

Job summary

CNA Insurance in the United States seeks an experienced claims leader to manage the most complex liability construction defect claims, providing expert interpretation of policy coverages and guidance across the organization.

This senior role requires mentoring staff, directing investigations, negotiations, and strategy development, with a hybrid schedule and national scope. Bachelor's degree and 10+ years claims experience are typical, with professional designations preferred.

Qualifications

• Bachelor's degree or equivalent experience required.
• Typically a minimum 10 years claims experience with proven track record of success.
• Professional designations preferred.

Responsibilities

• Manages the most complex investigations of claims, including coverage defenses, liability and damages exposures.
• Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy.
• Directs and may engage in negotiation of the most complex settlement packages to drive cost effective and timely settlements.
• Directs all types of investigative activity or litigation on major claims and ensures adequate reserves are set.

Skills

Technical expertise

Claims resolution

Communication

Negotiation

Presentation

Analytical

Problem solving

Independent judgment

Project management

Adaptability

MS Office

Company systems

Education

Bachelor's degree or equivalent experience

Tools

MS Office

Company systems

Job description

CNA Insurance in the United States seeks an experienced claims leader to manage the most complex liability construction defect claims, providing expert interpretation of policy coverages and guidance across the organization.

This senior role requires mentoring staff, directing investigations, negotiations, and strategy development, with a hybrid schedule and national scope. Bachelor's degree and 10+ years claims experience are typical, with professional designations preferred.