Senior Director, Construction Liability Claims

CNA Insurance; Austin (TX); Hybrid; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance is seeking an experienced Senior Claims Specialist to manage the most complex liability construction defect claims. You will act as the senior technical expert for policy coverages, directing investigations and settlement strategies with a national scope.

The role offers a flexible, hybrid work schedule and requires a bachelor’s degree with extensive claims experience. You will mentor staff, collaborate with senior leaders, and contribute to training and policy development.

Qualifications

• Bachelor's degree or equivalent experience required.
• Professional designations preferred.
• Typically 10+ years claims experience with proven success.

Responsibilities

• Manages the most complex investigations of claims, including coverage defenses and damages exposures.
• Directs investigative activity or litigation on major claims and coordinates with counsel.
• Negotiates the most complex settlements to drive cost-effective resolutions.
• Contributes to development of claims policy and strategy with senior management.
• Identifies ways to reduce inefficiencies in claims processes.
• Communicates exposures clearly to senior management and partners.

Skills

Claims resolution

Negotiation skills

Presentation skills

Analytical thinking

Project management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking an experienced Senior Claims Specialist to manage the most complex liability construction defect claims. You will act as the senior technical expert for policy coverages, directing investigations and settlement strategies with a national scope.

The role offers a flexible, hybrid work schedule and requires a bachelor’s degree with extensive claims experience. You will mentor staff, collaborate with senior leaders, and contribute to training and policy development.