Senior Claims Director Construction Defect & Liability

CNA Insurance; Charlotte (NC); Hybrid; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance seeks an experienced claims professional to lead the most complex liability construction defect claims with national scope. The role requires expert interpretation of policy coverages, strategic decision-making on settlements, and coordination with senior management.

Ideal candidates have a bachelor’s degree, 10+ years of claims experience, and strong communication and analytical skills. Hybrid schedule with location flexibility near CNA offices is offered.

Qualifications

• Bachelor's degree or equivalent experience.
• Typically 10 years claims experience with proven track record of success.
• Professional designations preferred.

Responsibilities

• Manages the most complex investigations of claims, including coverage defenses and damages exposures.
• Directs all types of investigative activity or litigation on major claims and sets reserves.
• Negotiates the most complex settlement packages to drive cost-effective settlements.
• Advises senior management on claims policy and strategy.
• Identifies ways to reduce inefficiencies in claims processes.
• Keeps current on regulations and industry trends.

Skills

Claims resolution

Negotiation

Communication

Analytical thinking

Mentoring

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

CNA Insurance seeks an experienced claims professional to lead the most complex liability construction defect claims with national scope. The role requires expert interpretation of policy coverages, strategic decision-making on settlements, and coordination with senior management.

Ideal candidates have a bachelor’s degree, 10+ years of claims experience, and strong communication and analytical skills. Hybrid schedule with location flexibility near CNA offices is offered.