Senior Channel Sales Operations Lead

Intuit; Boston (MA); On-site; USD 180,000 - 244,000; Full time

Job summary

Intuit is standing up a dedicated Partner Planning & Operations function—the operating backbone for our Channel Sales and Office of the Accountant business, turning FY27 growth targets into systems, cadence, and execution.

As a Principal Sales Operations Analyst, you'll be the embedded operating partner to one of our channel pillars — owning the planning cadence, pipeline and forecast rigor, and reporting that lets our sales leaders run their business with confidence.

Qualifications

• 6+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related analytical/GTM function.
• Experience directing, coordinating, or reviewing the work of contractors, vendors, or junior team members—even without formal management title or authority.
• Proven ownership of a sales business rhythm: pipeline management, forecasting, and/or territory and capacity planning.
• Strong analytical skills — comfortable structuring ambiguous problems, working with large datasets, and translating analysis into a recommendation a sales leader will act on.
• Hands-on proficiency with CRM (Salesforce or equivalent) and BI/reporting tools (Tableau, Looker, or equivalent).
• Excellent written and verbal communication skills, with the credibility to influence sales leaders and executives directly.
• Experience in channel, partner, or indirect sales models (VARs, resellers, referral partners) specifically preferred.
• Bachelor's degree in business, finance, analytics, or a related field, or equivalent practical experience preferred.

Responsibilities

• Own the weekly pipeline and capacity cadence with aligned sales leader(s); build rolling forecasts that hold up under scrutiny in monthly business reviews.
• Design and run the operational playbook for your pillar — partner/reseller onboarding, deal-desk and quoting support, or comp-plan mechanics, depending on the role — so the right behavior is the easy behavior.
• Support annual and in-year planning (targets, territory/account alignment, capacity) in partnership with the Partner Planning and Partner Data Ops teams.
• Be accountable for your pillar's performance data; build and maintain dashboards that tell an honest, actionable story to your sales leader(s) and to Partner Planning & Ops leadership.
• Represent your pillar in cross-functional forums (Systems, BI, Finance, Deal Desk, Legal) and translate their requirements back to your team.
• Prioritize and quality-check the day-to-day work of the analysts and contract workers aligned to your pillar; onboard new contract resources and keep their work aligned to the operating cadence.
• Flag risks early, drive QBR and exec-review prep for your pillar, and keep documentation (SOPs, playbooks) current as process evolves.
• Continuous improvement — Find friction in the seller and partner workflow and fix it proactively — not just when it's escalated.

Skills

Sales operations

Forecasting

Data analysis

Cross-functional collaboration

Contractor management

Channel sales

Communication

Ambiguity tolerance

SaaS/fintech knowledge

CRM experience

Education

Bachelor's degree in business / finance / analytics or related field

Tools

Salesforce

Tableau

Looker

Job description

Intuit is standing up a dedicated Partner Planning & Operations function—the operating backbone for our Channel Sales and Office of the Accountant business, turning FY27 growth targets into systems, cadence, and execution.

As a Principal Sales Operations Analyst, you'll be the embedded operating partner to one of our channel pillars — owning the planning cadence, pipeline and forecast rigor, and reporting that lets our sales leaders run their business with confidence.