Senior Channel Partnerships Lead - CPaaS & MSP/VAR

Sinch; Saint Paul (MN); Remote; USD 124,000 - 155,000; Full time

Benefits offered by this job

Health insurance

Vision plans

401(k) with employer match

Paid time off

Parental leave

Remote-friendly work environment

Volunteer time off

Employee discount program

Job summary

Sinch is seeking a senior channel partnerships leader in the United States to own key partner relationships and drive revenue through CPaaS/SaaS/UCaaS channels. You will align joint business plans with VARs and MSPs, lead co-selling initiatives with direct sales, and enable partners with scalable programs and training.

You'll analyze performance metrics, shape sales strategy and product roadmap, ensure governance, and represent Sinch at industry events.

Qualifications

• Minimum of 8 years related experience with a bachelor's degree; or 3 years and a master's degree; or a PhD without experience; or equivalent experience.
• Preferred: 3+ years direct CPaaS/SaaS/UCaaS or Telecom channel ecosystem experience.
• Proven track record building and growing VAR/MSP partnerships with measurable revenue outcomes.
• Strong understanding of channel economics and indirect sales cycles.

Responsibilities

• Portfolio Ownership: Own, manage, and expand key channel partner relationships with direct revenue accountability.
• Joint Business Planning: Drive joint business planning, quarterly reviews, and go-to-market strategies with VARs/MSPs.
• Pipeline & Co-Selling: Lead co-selling with direct sales to create pipeline and revenue for enterprise solutions.
• Channel Enablement: Design scalable channel programs, training, and campaigns with Marketing.
• Performance Analytics: Analyze VAR/MSP performance metrics, pipeline, and revenue contributions.
• Strategic Feedback: Provide insights to influence sales strategy, product roadmap, and channel design.
• Compliance & Governance: Ensure VAR/MSP compliance with program requirements and brand standards.
• Industry Representation: Represent Sinch at channel partner events and conferences.
• Partner Advocacy: Support VARs/MSPs with resources to succeed.

Skills

Relationship management

Cross-functional collaboration

Data-driven analytics

Influence without authority

Strategic thinking

Education

Bachelor's degree

Master's degree

PhD (experience not required)

Job description

Sinch is seeking a senior channel partnerships leader in the United States to own key partner relationships and drive revenue through CPaaS/SaaS/UCaaS channels. You will align joint business plans with VARs and MSPs, lead co-selling initiatives with direct sales, and enable partners with scalable programs and training.

You'll analyze performance metrics, shape sales strategy and product roadmap, ensure governance, and represent Sinch at industry events.