Senior CCaaS AWS Connect Engineer | Cloud DevOps Lead

Objectways Technologies Llc; Phoenix (AZ); On-site; USD 100,000 - 130,000; Full time

Job summary

Objectways Technologies Llc is seeking a CCaaS-AWS Connect Senior Engineer for a contract position in Phoenix, AZ. This role involves designing and maintaining cloud-based contact center systems using AWS Connect. Key responsibilities include software development, infrastructure management, and implementing cloud solutions. Applicants must have experience in Agile development, CI/CD practices, and strong leadership skills. Excellent communication abilities are crucial for collaboration across diverse teams, ensuring efficient and secure cloud environments.

Qualifications

• Experience with Agile development and CI/CD tools.
• Expertise in automated release management with GitHub Actions.
• Strong background in architectural design and modeling complex systems.
• Knowledge of data structures and algorithms.
• Excellent written communication and documentation abilities.
• Strong understanding of cloud security and encryption.
• Proactively identify improvement opportunities.
• Strong leadership and communication skills across technical and non-technical teams.

Responsibilities

• Design, develop, and maintain CCaaS systems using AWS Connect.
• Conduct software development and infrastructure management.
• Implement cloud solutions and manage database administration.
• Optimize systems and collaborate with cross-functional teams.

Skills

Agile development

Continuous Integration

Continuous Delivery

DevOps

Automated release management

Architectural design

Data structures

Cloud security architecture

Leadership skills

Job description

Objectways Technologies Llc is seeking a CCaaS-AWS Connect Senior Engineer for a contract position in Phoenix, AZ. This role involves designing and maintaining cloud-based contact center systems using AWS Connect. Key responsibilities include software development, infrastructure management, and implementing cloud solutions. Applicants must have experience in Agile development, CI/CD practices, and strong leadership skills. Excellent communication abilities are crucial for collaboration across diverse teams, ensuring efficient and secure cloud environments.