CCaaS-AWS Connect-Senior Engineer

Objectways Technologies Llc; Phoenix (AZ); On-site; USD 100,000 - 130,000; Full time

Job summary

Objectways Technologies Llc is seeking a CCaaS-AWS Connect Senior Engineer for an on-site contract position in Phoenix, AZ. You will design and develop cloud-based contact center solutions and ensure efficient delivery by collaborating with cross-functional teams.

The ideal candidate has extensive experience in Agile development, CI/CD practices, and strong skills in cloud security architecture. Leadership and excellent communication abilities are essential.

Qualifications

• Experience with Agile development and CI/CD.
• Proficient in automated release management with GitHub Actions.
• Strong skills in architectural design and modeling complex systems.
• Excellent understanding of data structures and algorithms.
• Proficient in cloud security architecture and encryption.

Responsibilities

• Design and maintain cloud-based CCaaS systems using AWS Connect.
• Implement cloud solutions and manage infrastructure.
• Collaborate with cross-functional teams for efficient delivery.

Skills

Agile development

CI/CD pipeline tools

GitHub Actions

Architectural design

Data structures

Cloud security architecture

Leadership

Great communication skills

Job description

Role Description

We are seeking a CCaaS-AWS Connect Senior Engineer for a contract position, working on-site in Phoenix, AZ. In this role, you will design, develop, and maintain cloud-based contact center as a service (CCaaS) systems using AWS Connect. Daily responsibilities include software development, infrastructure management, implementing cloud solutions, database administration, and system optimization. You will collaborate with cross-functional teams to ensure the delivery of efficient and secure cloud environments while identifying opportunities for system improvements.

Qualifications

• Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline. DevOps and Observability.
• Experience with automated release management using GitHub Actions.
• Experience in architectural design and modeling should possess strong skills in designing and modeling complex systems and architectures.
• Good understanding of data structures, algorithms, and design patterns.
• Great written communication and documentation abilities.
• Strong understanding of cloud security architecture and Encryption and OAuth.
• Looks proactively beyond the obvious for continuous improvement opportunities.
• Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential.
• Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.