Senior Care Management Trainer & Curriculum Lead

Telligen; Oak Brook (IL); On-site; USD 83,000 - 103,000; Full time

Job summary

Telligen is seeking a Care Manager Trainer to lead the design, execution, and continuous improvement of a tailored care management training program. You will onboard staff, provide role-specific orientation, core competencies, and ongoing education to ensure person-centered care and regulatory compliance.

You will collaborate with program leaders to align curricula with workflows, documentation standards, and performance needs, while maintaining records for audits and compliance.

Qualifications

• Bachelor’s degree in nursing, healthcare, education, public health, social work, or related field.
• Current Illinois RN license or other applicable healthcare provider licensure.
• Five years of healthcare, clinical operations, care management, workforce education, or related experience, including person-centered care and care coordination.
• Experience developing, delivering, and evaluating curricula, competency assessments, educational materials, and performance-improvement training.
• Demonstrated leadership, facilitation, coaching, communication, cross-functional collaboration, and change implementation skills.
• Knowledge of healthcare documentation standards, regulatory and contractual requirements, quality improvement, and corrective action processes.
• Valid driver’s license.

Responsibilities

• Develops and maintains the training strategy, curricula, educational resources, and training calendar for onboarding, orientation, continuing education, and regulatory requirements.
• Leads staff training, onboarding, and competency validation.
• Provides ongoing education, coaching, and remediation to support workforce readiness and person-centered care.
• Partners with program and Quality Improvement leaders to align training with priorities and evaluate effectiveness.
• Supports implementation of new workflows, policies, tools, and contract requirements.
• Maintains training and competency records to support compliance and audits.
• Stays current on care management practices and learning technologies to strengthen programs.
• Performs miscellaneous duties and special projects as assigned.

Skills

Nursing leadership

Facilitation

Coaching

Cross-functional collaboration

Communication

Education

Bachelor’s degree in nursing, healthcare, education, public health, social work, or related field

Job description

Telligen is seeking a Care Manager Trainer to lead the design, execution, and continuous improvement of a tailored care management training program. You will onboard staff, provide role-specific orientation, core competencies, and ongoing education to ensure person-centered care and regulatory compliance.

You will collaborate with program leaders to align curricula with workflows, documentation standards, and performance needs, while maintaining records for audits and compliance.