Care Manager: Community Health Navigator

Telligen; Decatur (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Telligen is seeking a Care Manager to coordinate person-centered care for members with complex medical, behavioral health, functional, and social needs. You will complete assessments, develop and monitor care plans, and collaborate with families, providers, and community partners to promote independence and stability.

Responsibilities include planning transitions to community living, removing barriers, and ensuring timely documentation while meeting standards.

Qualifications

• Active Illinois professional license in good standing.
• Valid driver's license and ability to travel locally up to 100%.
• RN, OT, or clinician with a master's degree in counseling, social work, psychology, or a closely related field.

Responsibilities

• Complete comprehensive assessments of members' medical, behavioral health, functional, medication, housing, transportation, social support, and other health-related social needs.
• Develop and update individualized care plans based on member goals, preferences, strengths, risks, and identified needs.
• Engage members and authorized representatives in care planning, education, and informed decision-making.
• Coordinate healthcare, behavioral health, housing, transportation, benefits, social services, and community-based supports with providers and partners.
• Plan and support transitions from institutional, inpatient, residential, or other higher-acuity settings to community-based care, including appointments, medications, equipment, and services.
• Identify and resolve transition barriers, coordinate continuity of care, and provide follow-up to support community stability.

Skills

Active Illinois license

Driver's license

Travel locally

Education

Master's degree in counseling, social work, psychology, or related field

Job description

Telligen is seeking a Care Manager to coordinate person-centered care for members with complex medical, behavioral health, functional, and social needs. You will complete assessments, develop and monitor care plans, and collaborate with families, providers, and community partners to promote independence and stability.

Responsibilities include planning transitions to community living, removing barriers, and ensuring timely documentation while meeting standards.