Care Manager: Complex Care & Transitions

Telligen; Peoria (IL); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Telligen is seeking a Care Manager to coordinate person-centered care for members with complex medical, behavioral health, functional, and social needs. You will assess, develop, monitor care plans, and coordinate services with providers and community partners to promote independence and stability.

Ideal candidates are RNs, OTs, or clinicians with a master’s degree, hold an active Illinois license, possess a valid driver's license, and are willing to travel locally up to 100%.

Qualifications

• RN, OT, or clinician with a master's degree in counseling, social work, psychology, or a closely related field.
• Active Illinois professional license in good standing.
• Valid driver's license and ability to travel locally up to 100%.

Responsabilités

• Complete comprehensive assessments of members' medical, behavioral health, functional, medication, housing, transportation, social support, and other health-related social needs.
• Develop and update individualized care plans based on member goals, preferences, strengths, risks, and identified needs.
• Engage members and authorized representatives in care planning, education, and informed decision-making.
• Coordinate healthcare, behavioral health, housing, transportation, benefits, social services, and community-based supports with providers and partners.
• Plan and support transitions from institutional, inpatient, residential, or other higher-acuity settings to community-based care, including appointments, medications, equipment, and services.
• Identify and resolve transition barriers, coordinate continuity of care, and provide follow-up to support community stability.
• Maintain regular member contact, provide education on available services and benefits, and monitor progress toward care plan goals.
• Document assessments, care plans, contacts, transition activities, barriers, interventions, and outcomes accurately and on time while meeting caseload expectations.
• Escalate unresolved clinical, behavioral health, housing, transportation, safety, or access barriers and participate in interdisciplinary case reviews and transition meetings.
• Meet quality, documentation, productivity, member engagement, and transition performance standards.
• Complete required training, competency validation, quality improvement, and corrective action activities.
• Maintain required licensure, credentials, and knowledge, and perform other duties as assigned.

Connaissances

RN/OT/clinician

Illinois license

Driver's license

100% travel

Formation

Master's degree in counseling, social work or psychology

Description du poste

Telligen is seeking a Care Manager to coordinate person-centered care for members with complex medical, behavioral health, functional, and social needs. You will assess, develop, monitor care plans, and coordinate services with providers and community partners to promote independence and stability.

Ideal candidates are RNs, OTs, or clinicians with a master’s degree, hold an active Illinois license, possess a valid driver's license, and are willing to travel locally up to 100%.