Senior Care Coordination & Referral Specialist

Sage Health; Little Rock (AR); On-site; USD 32,000 - 44,000; Full time

Job summary

Sage Health in Little Rock, AR seeks a Care Coordinator to handle referrals, patient registration, and benefits verification. You will organize appointment scheduling, communicate with referral sources, and maintain patient information within the EHR system.

You will engage with center teams to ensure accurate documentation and timely referrals, coordinating with PCPs and onsite specialists while supporting smooth office operations and outstanding patient service.

Qualifications

• High School Diploma or GED required.
• Experience in office admin, reception, clerical or customer service.
• Professional demeanor with strong communication.
• Organized, detail-oriented and able to manage priorities.
• Proficient with Microsoft Office (Word, Outlook, Excel).

Responsibilities

• Process referrals and perform patient registration and benefits verification.
• Coordinate appointments and communicate with referral sources.
• Maintain patient confidentiality and manage EHR documentation.
• Monitor referrals daily and ensure timely scheduling with PCPs.
• Support center operations and teamwork to deliver high-quality service.

Skills

Office Admin Experience

Customer Service

Organizational Skills

MS Word/Outlook/Excel

Professional Demeanor

Attention to Detail

Multitasking

Education

High School Diploma/GED

Tools

Availity

Electronic Health Record (EHR)

Referral Authorization Platforms

Job description

Sage Health in Little Rock, AR seeks a Care Coordinator to handle referrals, patient registration, and benefits verification. You will organize appointment scheduling, communicate with referral sources, and maintain patient information within the EHR system.

You will engage with center teams to ensure accurate documentation and timely referrals, coordinating with PCPs and onsite specialists while supporting smooth office operations and outstanding patient service.